In part 1 of this series, we learned about four types of stress we can face during times of crisis. …

In part 1 of this series, we looked at four types of stress that we face during a crisis. Healthcare workers have been bravely battling these stressors on the front lines of the COVID-19 crisis. …

A recap of harmonious vs. obsessive passion

“Who do I want to hire? Well, obviously, I need someone who has no other serious time or family commitments. We need someone who will just live and breathe this job and give it 200% 24/7/365.” This is an actual quote from an actual conversation I had with a manager…

Human capital is a company’s most important asset. Yet many companies lose a disproportionately high percentage of their capital over time: women professionals. Even though women make up half or more of university degree programs, they comprise a much smaller percentage of executive or C-suite positions. …

Feeling stressed right now? You are not alone. Even before COVID-19, about three out of every four American adults were experiencing at least one stress symptom every day. Since COVID-19 hit a few months back, rates of workplace burnout have basically doubled. Signs of more serious mental distress, like clinical…

Confession. If I have a choice between listening and talking, most of the time I will choose talking. My unconscious thought process is usually something like this: “Do I really need to hear you out when I have so many important things to say?” If this is true for me…

Courage is what it takes to stand up and speak. Courage is also what it takes to sit down and listen.” Winston Churchill Here’s the bottom line for this series on conflict resolution. The only tool that really diffuses conflict, especially during crisis, is communication. …

To say that 2020 has been a year of crisis is an understatement. First, the world was rocked by COVID-19. More recently, our country has reeled over the brutal and senseless deaths of black Americans including Ahmaud Arbery, Breonna Taylor, and George Floyd. These point to longstanding, race-related animosities simmering…